Government digital services. Faster and cheaper, to the Service Standard.
More public services, faster and for less, to the GDS Service Standard. Small senior teams who build with AI every day, on a fixed fee, typically 50 to 80% less than traditional delivery.
£26 billion spent. Over half goes to external contractors.
The UK government spends over £26 billion a year on digital, data and technology (State of Digital Government Review, 2025). More than half goes to external contractors, and timelines run in years.
The Service Standard is sound; its fourteen criteria never asked for armies of contractors billing day rates for years.
Radically faster.
The same phases, standard and evidence, shaped to your service and your systems.
Discovery in days.
DiscoveryService design, user research, technical design and security from day one. You leave with clear user needs, evidence and a credible plan for Alpha, signed off against the Service Standard.
Alpha in weeks.
AlphaWorking prototypes tested with users, with clear limits on data use and a security review. WCAG 2.2 AA, the Technology Code of Practice, NCSC Secure by Design and your departmental standards built in.
Beta in weeks.
BetaLive use, first by an invited group and then the public, with service assessments passed at each stage. Your civil servants work alongside Scout and learn the skills as they go.
Live and continuously improving.
LiveLive, meeting its performance targets, run by your team with Scout support where useful. Improved continuously rather than rebuilt every three years.
Why 10× and the GDS Service Standard work together.
The Standard captures what government learned, expensively: user research, accessibility, technical rigour, open data, support for people who cannot use digital services, security and privacy from the start. 10× meets all of it; what changes is the speed and the cost.
What we will not compromise on.
- User research with users in their own contexts.
- Accessibility to WCAG 2.2 AA as a minimum.
- Secure by Design, privacy impact assessments, Cyber Essentials Plus and above.
- Open standards and open code by default; open data where appropriate.
- Service assessments passed at Alpha, Beta and Live, with evidence.
- Civil servants and Scout people working as one team.
- All twelve points of the Technology Code of Practice.
- Continuous improvement after launch.
80 red-rated systems. Each one a candidate.
At least 80 business-critical systems across UK central government are rated red: obsolete, insecure, unsupported, with hundreds more in local government and the NHS. Replacing one traditionally takes years and tens of millions of pounds; with discovery in days and a working service in weeks, each becomes a candidate.
The SRO, the digital lead, and the service owner. A session on the service challenge.
A session with the SRO (senior responsible owner), the digital and technology lead, the service owner and a small Scout team, on your service challenge. You leave with a first cut of Discovery, what a realistic Alpha costs and whether the service fits fixed-fee delivery; if not, we will tell you.
Pick one service. We will prove it.
The problem understood in days, a credible plan to a working prototype, a fixed fee, and the Service Standard met.